Summer Intern R1 - Store 34
Employment Type: Full-Time
DescriptionThe Guest Service Representative is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives.Essential Job Functions (RESPONSIBLE TO)* Delivers guest service with a 'how may I help you' attitude. Looks for opportunities to delight guests and follows instructions from store management.* Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.* Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.* Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list).* Clean the parking lot and grounds surrounding the store as needed.* Advise store management of any maintenance or safety problems.* Practices safe working habits that align with company safety rules* Properly uses the Guest Service Department for guest service issues* Stay familiar with all Thorntons policies applicable to the GSR position as outlined on Thorntons Intranet.* Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations* Perform additional duties as assigned.* Maintain PAR levels as outlined on PAR sheet per store expectations.Requirements* Be able to speak, read, understand, and write the English language including the ability to hear the spoken word.* Be able to perform arithmetical calculations in order to make change, complete shift reports, and account for numbers of a variety of products during vendor check-in.* Have sufficient visual acuity to check identification and process money orders.* Be able to read and understand instructions for operation of electronic cash registers and other equipment.* Be able to lift up to 50 pounds, carrying cases of milk cartons and soft drinks, beer and juice containers, etc., at least once per shift.* Be able to stock shelves and coolers.* Be able to react to a fire by lifting the fire extinguisher weighing 20 pounds and moving it to the fire area.* Be able to tolerate exposure to gasoline fumes and cleaning products.* Be able to climb a ladder to clean windows, stock shelves and cooler, and make price changes.* Be able to read electronic fuel reports generated by monitoring equipment in the store.* Be able to sweep and mop floors, dust shelves, and lift and carry out trash containers and place in an outside bin.* Be able to clean the parking lot and grounds surrounding the convenience store.* Be able to enter and work in a cooler at a temperature of 40 degrees up to 30 minutes at a time.* Be able to attend work each and every scheduled day and work your full shift.* Job requires long periods of standing including, but not limited to, an 8 hour shift.Required Age Level: 16Required Education Level: Some high school
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